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Warranty & Returns

If, for any reason, you are not satisfied with your purchase, please contact us via email at sales@thecostumehub.com.au within 7 days of receipt of the item (48 hours in case of damage). Please return the item unused and in its original packaging to the address we provide. Where a refund is accepted then up to 20% of the final value price or $15 which ever is the greatest will be deducted to cover Sanitation (Covid-19) re-stocking and handling costs.

If your item does not fit please re-order the size you require(this ensures you we have stock and speed of delivery).  All orders are to be returned in original packaging and within 30 days of receipt. 

 

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