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Privacy Policy

The Costume Hub takes your privacy very seriously. To ensure your privacy is protected we provide this notice explaining our practices in collecting and using your data.


What This Privacy Policy Covers

This policy covers how The Costume Hub treats personal information that The Costume Hub collects and receives, including information related to your past use of The Costume Hub's services. Personal information is information about you that is personally identifiable like your name, address, e-mail address and that is not otherwise publicly available.


Information Collection and Use

The Costume Hub collects personal information (such as your name, address, e-mail address and postcode) when you send us an order, when you use The Costume Hub services and when you sign up for our newsletter.

The Costume Hub automatically receives and records information on our server logs from your browser, including your IP address, The Costume Hub's cookie information, and the page you request.

The Costume Hub uses information for the following general purposes: to customize the content you see, fulfil your requests for services, improve our services, contact you (when permitted or required), conduct research, and provide internal reporting.


Information Sharing and Disclosure  

Protection of personal data

Any information you submit will never be sold or passed to third parties or used for any other purpose, unless explicitly mentioned on the pages where the information is retrieved.

Personal information is requested to tune information to the needs of the user and to contact users when required.

While appropriate security measures are in place to ensure the protection of your personal data, The Costume Hub cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this privacy policy. We have enlisted the appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorised access, maintain data security and correctly use the information we collect online.


E-mail policy

You will only receive e-mail from The Costume Hub mailing lists that you have subscribed to.
E-mail addresses supplied via the ‘tell a friend' page will not be stored in a database or used for any other purpose than for which it is intended.



Cookies are little pieces of information, stored by the website on your computer. There are two types of cookies: session cookies, which your browser automatically deletes after leaving the site, and permanent cookies, which are not automatically deleted (but you can do that yourself).   

Session cookies are used to enable certain types of services on the site. Disabling cookies may cause (parts of) the site to not work correctly. Session cookies are required for the Shopping Cart to work correctly.

Permanent cookies are used to store user settings, like your preferred language, but The Costume Hub does not use these.  


Activity log  

Website traffic is logged by The Costume Hub. This information is used to analyse usage of the site and will not (and cannot) be used to personally identify or track visitors.


Changes to this Privacy Policy

The Costume Hub may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the e-mail address specified in your The Costume Hub - account or by placing a prominent notice on our site.


Questions and Suggestions

If you have questions or suggestions, please contact us at sales@thecostumehub.com.au

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